Doctor.com Enterprise (formerly Connect Healthcare) helps health care organizations become more patient focused with solutions for managing and optimizing online touchpoints in the patient journey.
Patient's first experiences with a health care system are online. Unfortunately, most of these experiences are fractured and largely unmanaged. Until now, health systems have had to either expend massive amounts of internal effort for this or endure managing multiple vendors.
Doctor.com Enterprise is the first and only company to allow health care marketers to have a unified solution to manage initiatives for patient experience transparency, reputation management, listings management, creating a provider data warehouse augmented with 3rd party/claims data, find a doctor tools, online scheduling and patient feedback capture/syndication.
Initiatives such as patient experience transparency, reputation management and building a single source of truth for provider data improve the owned digital properties of health care organizations. Improved search engine optimization, click-through rates, conversions and patient experience are just a few of the results. While these initiatives can be more complex than traditional ad campaigns, billboards and other marketing tactics they are also transformative to the way marketing is perceived inside the organization as well as the results marketing teams can drive. With over two decades of experience and the most holistic solution in the industry, Doctor.com Enterprise helps marketing teams begin to shift the culture inside of organizations to understanding the power of digital as well as understanding how to be patient-focused throughout the patients' entire journey - before they ever step foot in a facility.
Partnering with both hospitals as well as 3rd party health care websites such as HealthGrades, Vitals, UCompareHealthcare as well as organizations such as Yelp and Google allows Doctor.com Enterprise to do more than improve the performance of your organization's own digital properties. Because of our relationships, we can ensure you're marketing is where patients are to improve patient acquisition and retention. From having the industry's only direct API connections into 3rd party health care publishers for managing your providers' and locations' listings to being able to push patient reviews and even your scheduling functionality into these sites, our team and solutions help marketing show more value to your leadership.
Over 200 hospitals and thousands of providers work with Doctor.com Enterprise. Working exclusively with health care organizations allows our team to have deep expertise in what health care marketing teams need and the unique challenges you face.
We would love the opportunity to discuss your situation and share what others with similar needs have done to begin changing the impact marketing has in their organizations and community.
Areas of Expertise
- Physician Data Management
- Transparency (provider ratings)
- Reputation Management
- Listings Management
- Find a Doctor
- Online Scheduling
- Patient Feedback Capture & Syndication